Technical Support Self-Help Guides
I need help with…
- Which app should I use?
- I’ve got a new phone how do I add the CCTV?
- How do I add my CCTV to another mobile device?
- Forgotten app password
- How do I view live CCTV on my mobile?
- How do I view CCTV recordings on my phone?
- How do I download and share footage?
- I can’t view CCTV when I’m away from home
- I use Home & Away Settings how do I add them to my phone?
- Which app should I use?
- How do I setup the app on my computer?
- How do I download footage on my PC or Mac
Download Footage on your PC or Mac
- I need help playing back footage
- How do I setup line crossing Detection and Alerts?
- How do I view recordings?
- How do I download recordings?
Use only when directed by your Securico support technician
If you need further help after reading the guides, please complete the form below. We aim to get back to you within 48 hours.
Technical Support Hours:
Monday to Friday 9am – 5:30pm
Keep an eye out while on the move! From anywhere in the world! (Smartphone required. - Android, iOS and Windows)
All of our CCTV installations come with a one year warranty
