Technical Support Self-Help Guides
I need help with…
- Which app should I use?
- I’ve got a new phone how do I add the CCTV?
- How do I add my CCTV to another mobile device?
- Forgotten app password
- How do I view live CCTV on my mobile?
- How do I view CCTV recordings on my phone?
- How do I download and share footage?
- I can’t view CCTV when I’m away from home
- I use Home & Away Settings how do I add them to my phone?
- Which app should I use?
- How do I setup the app on my computer?
- How do I download footage on my PC or Mac
Download Footage on your PC or Mac
- I need help playing back footage
- How do I setup line crossing Detection and Alerts?
- How do I view recordings?
- How do I download recordings?
If you need further help after reading the guides, please complete the form below. We aim to get back to you within 48 hours.
Technical Support Hours:
Monday to Friday 9am – 5:30pm